Payment Options Veterinary Service in Richmond, VA

Due to the high demand for appointments, we are requiring payment for any new patient visit at IVCRVA at the time of scheduling. We block anywhere from 45-90 minutes for new patient consults. No shows and last minute cancellations are becoming a problem and taking time from those who need to have their pets seen. Please note that this payment is non- refundable.

If you call to cancel or reschedule 24 hours or more in advance, the money can be used to reschedule your appointment or be put towards other services or purchases at IVC for a period of one year. If you fail to contact us 24 hours or more before your appointment time, this money will be forfeited to IVC. This policy has become necessary to allow us to see new clients in a more timely manner and accommodate the increased demand for services as we grow. Thank you for understanding and we look forward to serving you and your pets.